Frequently Asked Questions
Find answers to common questions
What is the 'Del Día' collection?
Our Del Día products are one-of-a-kind items made from high-quality remnant fabric, giving creative control to the sewers and reducing textile waste.
Are your materials sustainably sourced?
Yes, we prioritize the use of recycled, repurposed, and responsibly sourced materials across our entire apparel and gear lines.
Do you offer a lifetime warranty?
We stand behind our products with a guaranteed lifetime warranty against manufacturer defects. We also offer repair services to keep your gear in the field.
How should I clean my Cotopaxi down jacket?
We recommend machine washing on a cold, gentle cycle with down-specific detergent and tumble drying on low with clean tennis balls to restore loft.
Can I change my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact us within 30 minutes of placement to request any modifications.
Does Cotopaxi ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your location.